Cancellation Policy

Cancellation fees

1. Canadian canoe tour, Aokigahara Jukai walk & cave exploration tour, cycling tour, nature guide tour

From 6:00 PM 3 days before the experience date 20% of the experience fee

From 6:00 PM 2 days before the experience date 50% of the experience fee

From 6:00 PM 1 day before the experience date 100% of the experience fee

2. Yukata & tea ceremony experience tour

From 6:00 PM 5 days before the experience date 100% of the experience fee

3. Mt. Fuji climbing tour

From 6:00 PM 30 days before the experience date 100% of the experience fee

*However, cancellations before the tour starts due to force majeure caused by natural disasters such as rain, strong winds, and earthquakes are free of charge.